Biennial Conference 2009
7/8 May 2009
Scarman House Conference Centre
University
of Warwick
200 years of the Ombudsman institution:
much done – still more to do
Programme details (PDF) | Registration
Thursday 7 May
Opening address:
Emily O’Reilly – Ombudsman for Ireland; Chair, British and Irish Ombudsman Association
Address: Future direction of BIOA
Laurence Shurman – former Banking Ombudsman and first BIOA Chairman
Fiona McLeod – Energy & Water Ombudsman for Victoria, Australia; Chair, Australia & New Zealand Ombudsman Association
Walter Merricks – Chief Ombudsman, Financial Ombudsman Service
BIOA Annual Meeting
Talk/discussion: Review of public sector Ombudsmen
Dr Richard Kirkham – Lecturer in Law, University of Sheffield
Brian Thompson – Senior Lecturer in Law, University of Liverpool
Talk/discussion: Consumer Redress
Steve Brooker – Head of Fair Markets, Consumer Focus
Ann Fitzgerald – Chief Executive Officer, National Consumer Agency, Ireland
Friday 8 May
Talk/discussion: Public redress
Kenneth Parker QC – The Law Commission
Marian Shanley – Law Reform Commission, Ireland
Talk/discussion: The Institution of the Ombudsman
Arne Fliflet – Norwegian Parliamentary Ombudsman
P. Nikiforos Diamandouros – European Ombudsman
(Workshops will also be held on both days, concurrently with the talk/discussion sessions shown above.)
7 May: Registration and coffee from 10.00am
Conference commences at 11.30
8 May: Conference ends at 1.00pm (lunch is provided afterwards)
Registration
Registration: £380 (plus VAT) to include meals and overnight accommodation on 7 May.