British and Irish Ombudsman Association
PO Box 308
Twickenham
TW1 9BE
Telephone: 020 8894 9272
Please note that the Association is not a complaint-handling body and cannot deal with your complaint. It also cannot give consumer or legal advice.
If you cannot find an appropriate Ombudsman or complaint-handling scheme on this website, please contact Consumer Direct on 08454 040506 for consumer advice and help (Great Britain only).
Please also note that the staffing arrangements of the Association’s office does not necessarily allow for an immediate response to telephone or email messages, although we will respond as soon as possible.
For website enquiries contact John Bowling.