BIOA members have the following vacancies:
Parliamentary and Health Service Ombudsman
Customer Services Officers
c£23,000 plus 30 days holiday and generous pension
The Parliamentary and Health Service Ombudsman is an independent organisation that investigates complaints from members of the public about government departments, the
NHS in England and other public bodies.
We are looking for Customer Services Officers to join our busy Customer Services and Assessment Directorate, which is the first point of contact for the Ombudsman’s customers including the general public, MPs, NHS Bodies, Government organisations
and other stakeholders. As part of this team and as a first point of call, you will provide advice, assistance and preliminary assessment of all enquiries ensuring that they are dealt with in the most appropriate way to deliver high quality service.
If you enjoy helping people resolve their problems, possess excellent customer service skills and have a track record in effective communication as well as a commitment to high
standards of customer service and delivery against target, then we would like to hear from you.
We offer excellent benefits including flexible working arrangements, gym membership, 30 days annual leave, childcare vouchers, season ticket loans and access to a choice of pension schemes.
To find out more, please visit www.ombudsman.org.uk to download an information pack or email recruitment2@ombudsman.org.uk or telephone 020 7217 3938/9.
Interviews and assessment: From w/c 4 August 2008.
We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the post.
Closing date: 24 Jul 2008
Information Commissioner
Senior FOI Complaints Officer
Starting salary £27,744 (progressing to £37,536)
Cardiff (Ref WE08)
As a Senior FOI Complaints Officer, you will be responsible for investigating complex complaints received under the Freedom of Information Act 2000 and Environmental Information Regulations 2004. You will be required to produce good quality, timely decisions and interpret the act to make judgements on whether information should be released when parties cannot agree. You will provide expert advice to other members of the team and liaise with key teams across the office to progress investigations to resolution.
Closing date: 10 July 2008
Interviews will take place on 31 July and 1 August
FOI Complaints Officer
Starting salary £ 17,340 (progressing to £23,460)
Cardiff (Ref WC08)
As a FOI Complaints Officer you will be responsible for investigating less complex complaints received under the Freedom of Information Act 2000 and Environmental Information Regulations 2004 as well as responding to enquiries from individuals and public authorities.
Closing date for both vacancies: 10 July 2008
Interviews will take place on 31 July and 1 August
For further details and an application form, please visit the vacancies section of our website at www.ico.gov.uk email recruitment@ico.gsi.gov.uk or call 01625 545735
Closing date: 10 Jul 2008
www.informationcommissioner.gov.uk
Parliamentary and Health Service Ombudsman
HR Business Support Officer (London)
Millbank Tower, London
c£23,000 plus 30 days holiday and generous pension
The Parliamentary and Health Service Ombudsman is an independent organisation that investigates complaints from members of the public about government departments, the NHS in England and other public bodies.
We are looking for a Business Support Officer to join our busy HR Operations Team. The role, primarily supporting the Head of HR Operations and the HR Information and Systems Officer will be responsible for undertaking HR related research, and administration as well as supporting budget, risk and records management arrangements.
If you want to help the HR Operations team make a difference, have a pragmatic, proactive and flexible attitude, enjoy working as part of a team, and wish to develop your career within HR, we would like to hear from you. We offer excellent benefits including flexible working arrangements, gym membership, 30 days annual leave, childcare vouchers, season ticket loans and access to a choice of pension schemes.
How to apply
To find out more please visit www.ombudsman.org.uk to download an information pack or email recruitment2@ombudsman.org.uk or telephone 0207 217 3938/9
Interviews: 24 July 2008
We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the post.
Closing date: 14 Jul 2008