View the complete list of members.
There are two categories of membership of the Association, as follows:
- ‘Voting’ member: an Ombudsman office recognised by the Association as satisfying the Association’s Criteria irrespective of whether or not the term ‘Ombudsman’ is included in the title or description of such office.
- ‘Corporate Associate’ member: any organisation which, in the opinion of the Executive Committee is interested in and supports the objects of the Association and has significant relevant expertise in complaint handling.
Voting (full) membership of the Association is open to ombudsman schemes which meet the published criteria for recognition attached to BIOA's rules (essentially: independence of the Ombudsman from those whom the Ombudsman has the power to investigate; effectiveness; fairness and public accountability). The word “ombudsman” does not have to appear in the title of the scheme.
To find an ombudsman or complaints-handling organisation:
or browse the A-Z list of BIOA members:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 Energy OmbudsmanPO Box 966, Warrington, , WA4 9DF Tel: 0845 055 0760 or 01925 530263 Fax: 0845 055 0765 or 01925 530264 enquiries@energy-ombudsman.org.uk website Jurisdiction: UK Category: Energy BIOA Membership Type: Voting (Full) |
deals with complaints about bills for your gas and electricity services, complaints about an energy supplier's sales activity and about problems when changing your supplier. |
| Equality Tribunal 3 Clonmel Street, Dublin 2, Ireland, Tel: 00 3531 477 4100 LoCall 1890 344424 Fax: 00 3531 477 4141 info@equalitytribunal.ie website Jurisdiction: Republic of Ireland Category: Discrimination BIOA Membership Type: Voting (Full) |
is the impartial forum to hear or mediate complaints of alleged discrimination under equality legislation. It is independent and quasi-judicial and its decisions and mediated settlements are legally binding. |