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There are two categories of membership of the Association, as follows:

  • ‘Voting’ member: an Ombudsman office recognised by the Association as satisfying the Association’s Criteria irrespective of whether or not the term ‘Ombudsman’ is included in the title or description of such office.
  • ‘Corporate Associate’ member: any organisation which, in the opinion of the Executive Committee is interested in and supports the objects of the Association and has significant relevant expertise in complaint handling.

Voting (full) membership of the Association is open to ombudsman schemes which meet the published criteria for recognition attached to BIOA's rules (essentially: independence of the Ombudsman from those whom the Ombudsman has the power to investigate; effectiveness; fairness and public accountability). The word “ombudsman” does not have to appear in the title of the scheme.


To find an ombudsman or complaints-handling organisation:

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Garda Síochána Ombudsman Commission

150 Upper Abbey Street, Dublin 2, ,
Tel: 00 3531 871 6727
Fax: 00 3531 814 7023

info@gsoc.ie
website

Jurisdiction: Republic of Ireland
Category: Police
BIOA Membership Type: Voting (Full)
provides an independent and effective civilian oversight of policing. It will deal with the public’s complaints concerning Gardaí fairly and efficiently so that everyone can have confidence in the complaints system.

Gibraltar Ombudsman

Office of the Ombudsman, 10 Governor's Lane, Gibraltar,
Tel: 46001
Fax: 46002

ombuds@gibnet.gi
website

Jurisdiction: Gibraltar
Category: Government
BIOA Membership Type: Voting (Full)
has powers to investigate complaints from the general public about acts of maladministration by the Government of Gibraltar or other providers of services appointed by the Government of Gibraltar.