The Ombudsman | Reports & Guides
The Ombudsman
The Ombudsman is the newsletter of the British and Irish Ombudsman Association.
- Issue 45, Jan 2012
- Issue 44, Sep 2011
- Issue 43, Apr 2011
- Issue 42, Dec 2010
- Issue 41, Aug 2010
- Issue 40, Apr 2010
- Issue 39, Dec 2009
Cover of current issue shown above.
Reports & Guides
- BIOA Annual Report 2010-11
- BIOA guide to principles of good complaint handling
- BIOA guide to principles of good governance
- Cabinet Office ‘Guidance to Departments’
- Data Protection Guidance for BIOA Members