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Royal Institution of Chartered Surveyors, Professional Conduct Section
investigates complaints about service and conduct standards. It does not look at issues of surveyors' professional competence and is not able to give financial compensation. In such cases complainants should take their complaints to the Surveyors Arbitration Scheme, via their surveyor's own mandatory complaints procedure, or to the small claims court.

UK
Surveyors
Associate, Complaint-Handling Body
PO Box 2291, , Coventry, CV4 8ZJ
020 7222 7000
020 7334 3801
conduct@rics.org.uk
www.rics.org.uk

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