BIOA: Speeches and Other Information

Regulators and the Ombudsman – the critical role of the Financial OmbudsmanService
Vernon Everitt, Director, Retail Themes Division, Financial Services Authority Address to BIOA Conference on 27 April 2007 at University of Warwick

Human Rights and the Ombudsman
Emily O’Reilly, Ombudsman for Ireland Address to BIOA Conference on 27 April 2007 at University of Warwick

David Hanson MP, UK Minister of State for Northern Ireland
Address to the BIOA Annual Meeting on 23 May 2006 at Dublin Castle

Dermot Ahern TD, Minister for Foreign Affairs, Republic of Ireland
Address to the BIOA Annual Meeting on 23 May 2006 at Dublin Castle

The Ombudsman, the Constitution and Public Services: A Crisis or an Opportunity
Address by Ann Abraham (UK Parliamentary Ombudsman and Health Service Ombudsman for England) at the UCL Constitution Unit Seminar – December 2006.

The implementation of human rights and the role of the Ombudspersons – ‘from a negative position’
Address by Ann Abraham (UK Parliamentary Ombudsman and Health Service Ombudsman for England) at the meeting and General Assembly of the European Ombudsman Institute – June 2006

What can we as Ombudsman expect in the future?
Address to the International Financial Ombudsman Association in August 2006 by Australian Commonwealth Ombudsman, John McMillan

Lakeman Lecture: The Ombudsman - who are her customers?

Ombudsmen 2000 - by Mary Seneviratne, Research Professor in Law, Nottingham
This is the text of Mary Seneviratne's professorial inaugural lecture given on 17 April 2000 at the Nottingham Law School. In it she reviews the development of ombudsman schemes in the United Kingdom.

Ombudsman Schemes: Guidance for Government departments
This Guidance Note for Government Departments has been published on the Cabinet Office website jointly by the Cabinet Office, the Ministry of Justice and BIOA.

Article on Ombudsmen in November 2003 issue of the 'Adviser'

Administrative Justice & Tribunals Council - Adjust

Adjust newsletter March 2010

Advice Services Alliance – ADR Update

40th Anniversary of the Office of the Northern Ireland Ombudsman

Sir Declan Morgan, Lord Chief Justice of Northern Ireland (The Ombudsman and the Judge)
Ann Abraham, UK Parliamentary Ombudsman and Health Service Ombudsman for England (Future challenges for the Ombudsman)
Dr Tom Frawley, Northern Ireland Ombudsman (The NI Ombudsman’s Office – acknowledging the past; preparing for the future)
Emily O’Reilly, Ombudsman for the Republic of Ireland (The role of the Ombudsman in an economic downturn)
Dr Maurice Hayes, former Northern Ireland Ombudsman (The NI Ombudsman’s Office – reflections on its development)
Les Allamby, Director of Law Centre Northern Ireland (The citizen’s experience of administrative justice – room for improvement?)
Paddy McIntyre, Chief Executive of Northern Ireland Housing Executive (Serving the 'Omnibus Man')
Hugh McCaughey, Chief Executive ok South Eastern NI Health & Social Care Trust (Health and social care reform – implications for complaint handling)