Voting (full) membership of the Association is open to ombudsman schemes which meet the published criteria for recognition attached to BIOA's rules (essentially: independence of the Ombudsman from those whom the Ombudsman has the power to investigate; effectiveness; fairness and public accountability). The word “ombudsman” does not have to appear in the title of the scheme.
A-Z list of ombudsmen and other complaint-handling bodies
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Energy OmbudsmanPO Box 966, Warrington, , WA4 9DF Tel: 0845 055 0760 or 01925 530263 Fax: 0845 055 0765 or 01925 530264 enquiries@energy-ombudsman.org.uk www.energy-ombudsman.org.uk Jurisdiction: UK Category: Energy BIOA Membership Type: Voting (Full) |
deals with complaints about bills for your gas and electricity services, complaints about an energy supplier's sales activity and about problems when changing your supplier. |
| Equality Tribunal 3 Clonmel Street, Dublin 2, Ireland, Tel: 00 3531 477 4100 LoCall 1890 344424 Fax: 00 3531 477 4141 info@equalitytribunal.ie www.equalitytribunal.ie Jurisdiction: Republic of Ireland Category: Discrimination BIOA Membership Type: Voting (Full) |
is the impartial forum to hear or mediate complaints of alleged discrimination under equality legislation. It is independent and quasi-judicial and its decisions and mediated settlements are legally binding. |