Voting (full) membership of the Association is open to ombudsman schemes which meet the published criteria for recognition attached to BIOA's rules (essentially: independence of the Ombudsman from those whom the Ombudsman has the power to investigate; effectiveness; fairness and public accountability). The word “ombudsman” does not have to appear in the title of the scheme.
A-Z list of ombudsmen and other complaint-handling bodies
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Office for Legal Complaints, , , Tel: Fax: Jurisdiction: England & Wales Category: Law BIOA Membership Type: Voting (Full) |
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| Office of the Independent Adjudicator for Higher Education Third Floor, King's Reach, 38 - 50 King's Road, Reading, RG1 3AA Tel: 0118 959 9813 Fax: 0118 955 9099 enquiries@oiahe.org.uk www.oiahe.org.uk Jurisdiction: England & Wales Category: Education BIOA Membership Type: Associate, Complaint-Handling Body |
reviews decisions made by higher education institutions (HEIs) in relation to students. The scheme became statutory on 1 January 2005 and all HEIs in England and Wales are required to participate. The Office does not review complaints about admissions or matters of academic judgement. Students must first exhaust the HEI's internal complaints procedures. |
| Office of the Ombudsman (Ireland) 18 Lower Leeson Street, , Dublin 2, Tel: 353 1 6785222 Fax: 353 1 6610570 ombudsman@ombudsman.irlgov.ie www.irlgov.ie/ombudsman/ Jurisdiction: Republic of Ireland Category: Government BIOA Membership Type: Voting (Full) |
investigates complaints about administrative action, delay or inaction of Government Departments and Offices, Local Authorities, Health Boards and the postal service. A complainant may write, e-mail, telephone or call personally to the Office to submit a complaint. The Ombudsman is also the Information Commissioner and, in that capacity, he reviews the decisions of public bodies in relation to matters covered by the Freedom of Information Act, 1997. |
| Older People's Commissioner for Wales Cambrian Buildings, Mount Stuart Square, Cardiff, CF10 5FL Tel: 08442 640670 Fax: 08442 640680 ask@olderpeoplewales.com www.olderpeoplewales.com Jurisdiction: Wales Category: Older People BIOA Membership Type: Associate, Complaint-Handling Body |
is a champion for older people and ensures that the interests of older people in Wales, who are aged 60 and over, are sfeguarded and promoted. The Commission will be a source of information, advocacy and support for older peopel in Wales. |
| Ombudsman for Children Millenium House, 52-56 Great Strand Street, Dublin 1, Tel: 353 1 865 6800 Fax: oco@oco.ie www.oco.ie Jurisdiction: Republic of Ireland Category: Children BIOA Membership Type: Associate, Complaint-Handling Body |
safeguards, promotes the rights of and also deals with complaints about government services that relate to children and young people under the age of 18. |
| Ombudsman Services , , , Tel: Fax: Jurisdiction: UK Category: Telecomms, Surveyors, Energy BIOA Membership Type: Voting (Full) |
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