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Article on Ombudsmen in November 2003 issue of the 'Adviser'
Ombudsman Schemes: Guidance for Government departments
This Guidance Note for Government Departments has been published on the Cabinet Office website jointly by the Cabinet Office, the Ministry of Justice and BIOA.
Ombudsmen 2000 - by Mary Seneviratne, Research Professor in Law, Nottingham
This is the text of Mary Seneviratne's professorial inaugural lecture given on 17 April 2000 at the Nottingham Law School. In it she reviews the development of ombudsman schemes in the United Kingdom.
Lakeman Lecture: The Ombudsman - who are her customers?
What can we as Ombudsman expect in the future?
Address to the International Financial Ombudsman Association in August 2006 by Australian Commonwealth Ombudsman, John McMillan
The implementation of human rights and the role of the Ombudspersons – ‘from a negative position’
Address by Ann Abraham (UK Parliamentary Ombudsman and Health Service Ombudsman for England) at the meeting and General Assembly of the European Ombudsman Institute – June 2006
The Ombudsman, the Constitution and Public Services: A Crisis or an Opportunity
Address by Ann Abraham (UK Parliamentary Ombudsman and Health Service Ombudsman for England) at the UCL Constitution Unit Seminar – December 2006.
Dermot Ahern TD, Minister for Foreign Affairs, Republic of Ireland
Address to the BIOA Annual Meeting on 23 May 2006 at Dublin Castle
David Hanson MP, UK Minister of State for Northern Ireland
Address to the BIOA Annual Meeting on 23 May 2006 at Dublin Castle
Human Rights and the Ombudsman
Emily O’Reilly, Ombudsman for Ireland Address to BIOA Conference on 27 April 2007 at University of Warwick
Regulators and the Ombudsman – the critical role of the Financial OmbudsmanService
Vernon Everitt, Director, Retail Themes Division, Financial Services Authority Address to BIOA Conference on 27 April 2007 at University of Warwick
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